Q: Why do I need to transfer my website? What does website migration entail?
A: If your current web hosting provider can no longer measure up to the demands of your site, or if you suffer from constant downtime, or if you are forced to wait for hours for the client care team to respond to you, it may be a good idea to switch your provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your new provider. At Webbia, we know that this can be hard and time–consuming. That’s why we will do all that for you for free!Our competent technical staff reps will transfer your site content from your current web hosting provider to us. Our technicians have lots of experience migrating websites and are able to handle everything – from a regular WordPress blog or Joomla™ CMS–based website, to a highly complex, custom–made app.
Q: Website migration sounds like a lot of work. How long can it take?
A: While we cannot give you an exact ETA, because there are plenty of factors, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our very best to move your website within 48h, and in some cases – within 24h (if the content is not very large).
Q: Do you require anything from me before you start moving my site?
A: We will need the login information for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: My old hosting account has sensitive info inside. How can I trust you?
Q: How about downtime? Will my site be unavailable?
A: Nah. Your website will stay visible online during the migration. As soon as everything is completed on our end, we will inform you so that you can preview it and check for any problems. If everything is OK, all you will have to do is edit your domain’s DNS settings.
Q: Will my present hosting provider find out that I’m leaving them?
A: While we migrate your website content, your web hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Does it make a difference what platform my present hosting provider is using?
A: We support all Linux–based hosting platforms. Basically, if we can gain access to your Control Panel, we’ll be able to migrate your site.The only platforms that we do not support are closed–source website creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.