Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center built into Webbia’s Online Control Panel. It offers an ever–enlarging knowledge base with regularly asked questions and detailed help articles compiled by our expert tech support staff.

  • Top quality support service

  • How–To Video Clips

  • If you’d like to watch how an action is carried out or how an issue is remedied, rather than just reading about it, take a look at our collection of how–to video tutorials. They cover lots of different topics and will help you swiftly find your way around our Online Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 technical support service and a one–hour support ticket response time guarantee. Our expert techs will be available day and night to respond to your enquiries and to sort out any problem that you could run into. Simply open a tech support ticket from the Help Center section and we will reply to you within a minute.