1 hour ticket response
Our team of support engineers is focused on offering swift answers to each of your queries. We’ll review your trouble ticket as soon as it has been received and will respond back to you with a solution to your problem within maximum 60 minutes after the client support ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A First–Rate Support Service
Each member of our client care staff has several years of experience in the Linux shared hosting industry and almost all of them have been with us for at least five years. They all are prepared to answer all your queries in the most professional way possible.
A User–Friendly Help Center
To help you find a quick tip on how to use a particular service, we have integrated a truly intuitive Help section in our Online Control Panel. You can search through an immense selection of web hosting account administration articles and website management articles, have a peek at our F.A.Q. archive or check our step–by–step video tutorials.