Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Answer Warranty

  • Our group of specialists will do their best to answer to your assistance needs in approximately 1 hour. If, however, the problem you have stumbled upon needs help from the Admin =Department,= we’ll send the ticket to the person on shift and will submit a reply to tell you.

  • Top quality support service

  • Qualified Client Assist Service

  • We are on line for you 24x7 to deliver advices and customer support and also to assist you with any problem that you could possibly encounter while supervising your virtual server. We are able to help you with all installed in advance packages, plus your OS, server admin panel (with regards to the VPS type) and the Online Control Panel made 100% by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Online Control Panel that is included totally free with your VPS gives an integrated knowledge base. One can find an array of illustrative how–to content articles and a variety of step by step video training materials that show all the common web site supervision responsibilities. You can gain access to them by pressing the Help or Video keys in the top right side of each Control Panel section.